Shipping policy

Shipping policy

I am located in Victoria, Australia and ship using Australia Post. 

All of my products are handmade. I ship orders generally 1-5 Business days.  

Due to weather and other delays times may not be accurate. Please allow 2-6 weeks domestically 

PLEASE NOTE: OUR PROCESSING TIME DOES NOT INCLUDE SHIPPING AND IS SUBJECT TO CHANGE DURING PEAK PERIODS.

Marty and Me is not responsible for delays, damaged or lost mail. Please ensure tracking is purchased so you can track your delivery and be insured for damaged or lost mail.

Please ensure address is correct upon checkout. Please contact me as soon as possible if you wish to change your address. Unfortunately if the item/s are already shipped I will not be able to change the address. 

- sometimes orders include free products 

- Shipping estimates are from time of shipment, not when order has been placed 

- Business days do not include public holidays or weekends 

Marty and Me is not responsible for such fees and they must be paid by the customer. This is out of Marty and Me’s control. 

If you have any questions in regards to shipping and delivery feel free to contact me by email martyandme1212@gmail.com or Instagram.  

Kind regards,

Pip x